DIAMOND MOWERS’ PRODUCTS COME WITH A 1-YEAR PARTS AND LABOR WARRANTY.
At Diamond Mowers, our goal is to get customers up and running as quickly as possible. This includes making our entire process – from diagnosis to repair and reimbursement – easy for our dealers. Rather than being buried in paperwork and slowing things down, Diamond Mowers offers a “No Documentation Warranty Process” to help uphold our commitment to keep you moving.
TO PROCESS A CLAIM
The “No Documentation Warranty Process” is simple:
- Call Diamond Mowers at 888.960.0364 to start a claim. You need to make this call before starting any repairs.
- A Diamond Mowers representative will work with your service department to diagnose the problem.
- Diamond Mowers will authorize the repair, ship the parts and provide flat-rate labor.
- Have your technician call the Diamond Mowers’ warranty department at 888.960.0364 to let us know that the repair has been completed successfully.
- Diamond Mowers will then issue the appropriate credit immediately.
For more information regarding Diamond Mowers’ warranty claim process, contact the warranty department at 888.960.0364 or email firstname.lastname@example.org.